Store support works on Telegram — it is our only channel.
What support handles
- delivery of a paid order;
- warranty, replacements and refunds;
- payments, balance top-ups, cashback;
- questions about an item before you buy.
To get an answer faster
Include your order number right away — it is the first thing the operator asks for. For a warranty claim, attach screenshots.
Average delivery time — 10 minutes to 2 hours after you get in touch with your order number.